GIA is to close its lab in Ramat Gan, Israel, saying it is no longer “financially sustainable”.
The facility, which opened in August 2012, will close by the end of this year. Submissions will be sent to GIA labs elsewhere, with no additional shipping costs, the lab said in a press statement.
GIA was not able to say at this stage which other labs it would use (Dubai is the closest), or how much extra time that would take.
“Despite reductions in operating costs and reduced staffing through attrition, the laboratory is not financially sustainable,” said GIA, which grades the majority of the world’s polished diamonds.
“The GIA laboratory in Ramat Gan, Israel, will end operations by the end of 2024 due to changes in the global diamond industry that resulted in significant declines in submissions from local clients over the last several years.”
GIA closed its Antwerp lab in July 2022, citing “limited demand for services and financial performance that did not support continued operations”.
It also has labs in Bangkok, Hong Kong, Mumbai, Surat, Tokyo, Carlsbad, New York, Dubai, Gaborone and Johannesburg, according to its website.
From 17 November submissions to the Ramat Gan laboratory will be sent elsewhere. “GIA is working to establish a third-party process to accept submissions from walk-in clients in Ramat Gan for service in other GIA laboratories,” the lab said.
GIA says it has expanded its new verification service – aimed at combating “cloned diamond” fraud – to all its labs.
The Report Confirmation Service was launched last month in New York to identify lab growns being submitted for regrading as natural diamonds.
GIA says the service is now available at all locations. It will accept walk-in and courier submissions, will turn around loose diamonds in as little as 15 minutes, and will, initially, make no charge.
The service is available for GIA-graded diamonds with and without inscriptions. An original GIA cert is helpful but not essential.
An increasing number of lab growns are being fraudulently submitted for re-grading. They are cut to match the specifications of natural diamonds that have already been graded and inscribed with either with a GIA number (genuine or fake).
“Combatting this fraud is vital to protecting the public and ensuring their confidence in gems and jewelry – this is GIA’s mission,” said GIA president and CEO Susan Jacques.
The Gemological Institute of America (GIA) has launched a new laboratory in the Dubai Multi Commodities Centre (DMCC).
The location opened on February 19, the GIA said Tuesday. The lab will provide services only for clients operating in Dubai’s free trade zones and will be unable to accept submissions from other areas in the emirate, the GIA explained. However, in the near future the location will be able to accept intake from additional countries.
“The establishment of the GIA DMCC laboratory…adds significant value not only for our free-zone members but also for the wider industry, particularly when it comes to speeding up cycle times,” said Ahmed bin Sulayem, executive chairman and CEO of the DMCC.
The new Dubai lab will grade diamonds ranging in color from D to Z and weighing up to 3.99 carats, the GIA added.
GIA has bowed to pressure and says it will re-introduce paper certificates, at no extra cost, as of Sunday (9 April).
The move to digital-only Diamond Dossiers, for stones up to 1.99-cts, provoked widespread criticism from retailers, who said some customers were refusing to buy a diamond without one.
In a message to clients, GIA (Gemological Institute of America) said it “did not adequately anticipate the potential difficulties of adopting the digital-only GIA Diamond Dossier report.
“We appreciate your candid and constructive feedback. After much consideration, we have decided to return to printed GIA Diamond Dossier reports beginning April 9.”
All diamonds currently at GIA labs, or submitted from Sunday, will be returned with a printed GIA Diamond Dossier report just like those issued before the introduction of the digital-only report in January.
It will also issue, at no cost, a printed certificate for diamonds that were graded without one from January until now.
GIA introduced digital-only certificates as the first step towards phasing out all printed reports within three years, saving tons of paper and plastic.
Diamond dealers and manufacturers have complained to the Gemological Institute of America (GIA) about its new paperless dossier reports, claiming they reduce security and are less popular among retailers.
The reports — available for 0.15- to 1.99-carat, D- to Z-color diamonds — have caused consternation in the industry since the GIA switched to digital-only versions at the beginning of this year.
GIA customers who submit a diamond receive the stone back in a small envelope that shows the key specifications and a unique QR code that links to an online report. Although the girdle gets inscribed, other people can easily copy the code and associate it with a different diamond, according to traders who spoke with Rapaport News in recent weeks.
Suppliers are also seeing pushback from retailers that are accustomed to selling diamonds and jewelry with physical certificates. Using the digital documents is especially difficult with mounted jewelry, an official in the Indian diamond industry noted, as reading the girdle is difficult or impossible.
“In January, they started doing this digital certification,” he told Rapaport News last week on condition of anonymity. “By now, some of the retailers are getting the stones and they’re having concerns, and customers are returning stones that don’t have a [paper] certificate.”
India’s Gem & Jewellery Export Promotion Council (GJEPC) and the Bharat Diamond Bourse (BDB) in Mumbai have raised the issue with the GIA. A representative of the GIA fielded questions from members at the Diamond Dealers Club in New York in a recent address, while delegates discussed the matter at the World Diamond Congress, the triennial meeting of the World Federation of Diamond Bourses (WFDB), which took place in Israel last week.
“Concerns were expressed as to the security of the digital certificates as well as the desire of retailers and consumers to receive a printed certificate,” a WFDB spokesperson told Rapaport News on Sunday. “It was discussed that for a certain period of time, the GIA might provide both digital and printed certificates to those who request them. The presidents of the bourses who participated in the congress asked the WFDB to present their concerns to the GIA.”
A GIA spokesperson said the organization had “heard from clients — manufacturers, brokers, dealers and retailers — about their concerns regarding the digital GIA diamond dossier reports and how integrating the digital reports into their processes could disrupt their businesses.”
“We appreciate the constructive feedback and are considering how we can best address their concerns within the context of our mission to protect consumers and ensure their trust in gems and jewelry.”
The switch to digital dossiers is part of a plan to make all GIA reports paperless by 2025.
Update, April 4, 2023: Information about a GIA visit to the Diamond Dealers Club in New York has been added to this story.
The start of 2023 marks a significant milestone in the digital transformation of the global diamond industry – the launch of the fully digital GIA Diamond Dossier, the most widely available diamond grading report in the world. The GIA Diamond Dossier is available for D-to-Z diamonds from 0.15 to 1.99 carats without colour treatments. Printed GIA Diamond Dossier reports issued before January 2023 remain valid.
Tom Moses, GIA Executive Vice President and Chief Laboratory and Research Officer, said, “The launch of the digital GIA Diamond Dossier report starts the conversion of all GIA’s laboratory reports to a modern digital format. This important change improves data security, offers efficiencies across the supply chain and reduces our reliance on paper.”
The first digital GIA Diamond Dossier report was issued at the GIA laboratory in Ramat Gan, Israel, on Monday, 2nd January 2023. More than 33 million printed GIA Diamond Dossier reports were issued since the introduction of the service in 1998.
Pritesh Patel, GIA’s Chief Operating Officer, added, “In 2025, when all GIA reports are digital, retailers and consumers will find greater convenience and a more immersive experience. Eliminating printed reports is an important advancement, reducing the impact of using, shipping and storing the nearly 40 tons of paper and plastic that go into printed GIA reports each year.”
The secure digital GIA Diamond Dossier is available in the reimagined GIA App or on computers, tablets and phones through the robust and secure online GIA Report Check Service and the GIA advanced application programming interface (API) for commercial users. The digital report service includes a Report Access Card with the report number, a QR code linking to the digital report and 4Cs information to embed into receipts, invoices and e-commerce sites.
The new GIA App is widely available for Apple and Android devices. The Android app for China is in development and will be available at a later date. The GIA Match iDTM inscription matching service is expected to be available in the first half of 2023, accessible exclusively through the reimagined GIA App.
Printed GIA Diamond Dossier reports issued before January 2023 remain valid.
